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4 Ways to Avoid Cognitive Overload

To show/hide additional content, click here. You may have heard  that people can process seven (plus or minus two) chunks of new information at a time in working memory. Many of us wish we had even more room than that. Cowan defines short-term, or working memory, as “the collection of mental processes that permit information… Continue Reading

Posted in performance

June 11, 2013

Compliance Training: Does It Have to Waste Our Time?

Maybe. But then again, maybe not. And, isn’t it a necessary evil? Compliance means we have to put people through this whether they need it or not, right? Why talk about it? Just offer it and be done. Allison Rossett wrote a lovely post about looking into what can be done to improve this whole… Continue Reading

Posted in learning, performance
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May 24, 2013